Meet the Team

At Metropolitan Salon and Spa, our dedicated team is constantly growing and learning to better serve you! Whether you’re a regular or a first-time visitor, we want you to feel comfortable getting to know all of us!

Still not sure? No worries! Take our Meet Your Stylist Survey, tell us a little bit about yourself, and let us find the perfect fit for you!

Relax, renew, and most important of all, enjoy!

Hair Stylists

Claudia Alcantar

Hair Stylist | Redken Color Certified |Extensions | Level 3

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Claudia received her professional training from The Salon Professional Academy, and has been with Metropolitan for the past 4 years! She enjoys providing services like balayage, and highlights. Claudia is the perfect fit for clients who are looking for someone friendly who can bring the latest trend into their lives, while also having some fun! Claudia says that her favorite part of working in this industry is making her guests feel happy about the way they look.

FAVE SPOT: The Pearl | FREE TIME: Spending time with family or friends | COFFEE ORDER: Vanilla Chai Latte

Sarah Starch

Hair Stylist | Barber | Level 3

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Sarah joins our team with over 8 years of experience in the Lacrosse and surrounding area. Sarah went to Winona Technical College and TSPA Onalaska. Sarah is energetic and driven, she is a perfect fit for guests who are looking for easy going conversations and want to feel like they have been lifelong friends forever. Sarah has a diverse skill set that includes perming, blonding and her favorite service to perform is barbering.

FUN FACT: Mom of twins | FUR BABY: Border Collie| DRINK ORDER: Iced white mocha

Hannah Thorson

Hair Stylist | Redken Specialist | Level 2

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Hannah completed her education at The Salon Professional Academy, she has been at Metropolitan for over 3 years. She enjoys providing highlights and balayage services. Hannah is the perfect fit for clients who have “hair goals” in mind and are open to suggestions! Hannah says that her favorite part of working in this industry is having the opportunity to change someone’s look and make them feel beautiful.

COFFEE ORDER: Iced Hazelnut Latte w/ Almond Milk | FAVE SPOT: The Rim of the City | FAVE SERVICE: Massage

Lauren Callahan

Hair Stylist | Redken Specialist | Vivds Artist | Level 2

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Lauren had completed her education at The Salon Professional Academy Onalaska. Metropolitan has been Lauren’s home since graduating from cosmetology school. Lauren’s spunky and adventurous spirit personality shines through her color services. Lauren is passionate for anything Vivid! Lauren specializes at making her guest’s vivid dreams a reality. She is a perfect fit for someone who is looking to have a fun and lively color. If you are looking for a stylist who listens and will help put a creative twist on your vision Lauren is the perfect fit.

COFFEE ORDER: Iced Green Tea Latte | FAVE SPOT: Pettibone Beach | FAVE SERVICE: Facials

Zoie Twite

Hair Stylist | Nails | Level 2

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Zoie is a licensed Cosmetologist who completed her education at The Salon Professional Academy Zoie received 2 different scholarships from The Salon Professional Academy, the Joe Francis, and the Big Dreams scholarships. Her goal is to have guests love their hair and service when they leave her chair. If you are looking for some me time and the salon and want to be pampered while you are here Zoie is the perfect stylist for you!

COFFEE ORDER: White mocha Iced from Moka | FAVE SPOT: The Bluffs in La Crosse | PRODUCT PICK: Redken Blondage Shampoo for Blondes

Logan Suhr

Stylist | Redken Specialist | Level 2

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Logan Suhr is a licensed Cosmetologist who completed her education at The Salon Professional Academy. As a Redken Specialist Logan shares her enthusiasm and energy, the unique Redken “spirit” with her guests! She loves to provide blonding services, hair cutting and pedicures. Logan’s fun and driven personality is a perfect fit for the guest that is looking for a stylist who knows how to achieve the look that they are envisioning. Guests who are looking to try something new or guests who are looking for a place to refresh and recharge will find that in Logan’s chair.

PRODUCT PICK: Kerastase Nutritive 8 Hr Night Serum | FAVE SPOT: Buzzard Billy’s | COFFEE ORDER: Iced Americano with a splash of 2% from Moka

Alli Rivera

Stylist | Makeup | Level 1

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Alli is a licensed Cosmetologist who completed her education at The Salon Professional Academy. Alli’s biggest achievement from school was winning the coveted People’s Choice Award in the 2021 show-off competition. Alli is excited to launch her career at Metropolitan, and is currently participating in the Metropolitan Associate Program. She loves to provide services like highlights and color services. Alli’s creative personality is a perfect fit for the guest that is looking for a stylist who knows how to create the perfect look for her guests. Alli’s passion is to have compassion with her guests and help create transformations for them.

COFFEE ORDER: Iced white moke sweet vanilla cold foam with extra cream | FAVE SPOT: The Bluffs in La Crosse | PRODUCT PICK: 25 miracle cream from Mizani

Shelby Levandoski

STYLIST | MAKEUP | VIVID COLOR ARTIST | LEVEL 1

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Shelby is a recent graduate from The Salon Professional Academy Onalaska.. Shelby has been a part of the Metropolitan team for the past year as a part of our Support Team. They received the Big Dreams Scholarship while going to TSPA Onalaska. Shelby is dedicated to helping their clients feel more comfortable and confident with their appearance and provide a safe place for self love and expression in their chair. Shelby’s passions are vivid and fantasy colors.

COFFEE ORDER: Honey and Lavender Tea | PRODUCT PICK: Pureology Strength Cure Line | FAVE SERVICE: Balayage

Courtney Thompson

HAIR STYLIST | MAKEUP | VIVIDS ARTIST | LEVEL 1

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Courtney received her education at Lajames college in Mason City, Iowa! She enjoys Vivid Colors and is one of our team members who specializes in them. Courtney is the perfect fit for clients who are always looking for something new from their hair appointments! Courtney says that her favorite part of working in this industry is always meeting new people.

COFFEE ORDER: Iced cold brew with cream, Carmel, and sweet cold foam | PRODUCT PICK: Extensionist Serum by Kerastase | FAVE SPOT: Granddad’s Bluff

Massage Therapists

Emma Dockter

Massage Therapist | Level 4

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Emma is a Licensed Massage Therapist who received her training from Globe University of La Crosse. Emma also holds a CNA, and before coming to Metropolitan worked at other salons, as well as at Bronston Chiropractic. Emma is our most senior Massage Therapist. Her well-refined practice has earned her recognition as Best of La Crosse’s #1 Massage Therapist in 2017, and as runner-up in 2018.

Emma has been in Massage Therapy for 7 years and specializes in Deep Tissue Massage, Athletic Massage, Pre/Post-natal Massage, Senior Massage, and Myofascial Massage. Emma’s favorite part about working in this industry is caring for others. What she loves most about her job is the opportunity to help her guests relieve pain, stress, and anxiety through natural methods.

FAVE PRODUCT: FarmHouse Fresh Shea Butter | FAVE SPOT: Home | FREE TIME: Gardening + Car Shows

Riley Schroder

Massage Therapist | Level 2

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Riley is a graduate of Delta College in Covington, Louisiana. She has been in the industry for 2 years. Riley is a licensed massage therapist as well as a certified Yomassage therapist. Riley is an easy going, slightly goofy, and caring person. Her caring and gentle approach help guests feel calm and comfortable. Her favorite guest is one who not only gets a massage for the relaxation benefits but for the mental health benefits as well.

FAVE PRODUCT: Farmhouse Fresh Honey Lavender Salt Scrub | FAVE DRINK: Large drip coffee, 2 splendas with cream| FUR BABIES: 2 Blue Heelers, Crash, and Steeler

Estheticians

Shana Miller

Esthetician | Dermaplaning | Level 2

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Shana is a Licensed Esthetician, Makeup Artist, and Dermaplaning Specialist who received her professional training at The Salon Professional Academy. Shana started her career with Metropolitan and is looking to grow as an esthetician with us. She is looking to build a clientele in Dermaplaning, Waxing, Image Facials, and Body wraps/Treatments. Shana loves to be able to customize her services to fit the specific needs of each of her guests, while giving them a relaxing and rejuvenating experience.

FAVE SPOT: Grounded Coffee Shop | FREETIME: Shopping + spending time with family | FAVE PRODUCT: Vital C Anti Aging Serum

KATE CREGER

Esthetician | LASH EXTENSIONS | Level 2

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Kate is a Licensed Esthetician, Makeup Artist, and Lash Extension Technician who received her professional training at TSPA Onalaska. Kate has been with Metropolitan for the past year and loves Lash Extensions, Facials, Waxing, Bridal Makeup, and dermaplaning. Kate’s favorite services to offer are full set lash extensions and dermaplaning.

COFFEE ORDER: Salted Caramel White from Moka | FAVE PRODUCT: FarmHouse Fresh Marshmallow Melt body lotion | FREETIME: Dinner with Friends

Support Staff

Sam Frauenkron

Guest Experience Specialist

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Sam has worked in the cosmetology industry since 2014. She attended The Salon Professional Academy in Onalaska. She realized after attending school that she loved being in the industry just not with being a service provider. Guests can count on Sam to deliver an exceptional experience with a touch of fun and sass! Not only is Sam amazing at delivering an exceptional guest experience she loves to customize our guest’s shopping experiences whether that is for themself or choosing the perfect gift.

COFFEE ORDER: Iced Caramel Latte w/ Almond Milk | FAVE PLACE: All Glazed Up | PRODUCT PICK: Kerastase 8H Night Serum

Shareholders

Holly Fox

Shareholder | Stylist

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Holly is a licensed Cosmetology Manager who has been in the beauty industry for 20+ years and received her training from Pro Schools of Cosmetology & Scientific College of Cosmetology. She started her career at Scot Lewis Salons and in 1999, opened Metropolitan Salon and Spa. Holly is a certified Redken Colorist and Educator, traveling to salons across the country to train their teams on Redken product lines, color techniques, and professional development. Under her leadership, Metropolitan Salon and Spa has been named the area’s #1 Salon & Spa by Best of La Crosse, five years in a row! She’s also proud to say that through her work with High Performance Salon Academy, Metropolitan was recognized with the Velocity Award.

Holly is one of our most senior stylists and specializes in Color Corrections, Mature Hair, Bridal Styles, Portrait Session Styling, Special Occasion Styles, and Blowouts. She works best with clients who trust their stylists to take the reins and lead the service with expertise. Holly prides herself on bringing fresh, fun ideas to every client’s consultation, ensuring that every client’s color and style is as unique as they are!

PRODUCT PICK: Redken Wind Blown | COFFEE ORDER: Blanco Americano | FAVE SERVICE: Microblading

Cindi Mausehund

Shareholder | Director of Guest Experience

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Cindi’s career in the cosmetology industry started over 20 years ago when she attended Winona Technical College for a nail technician license. Cindi’s background in management and retailing has helped Metropolitan achieve LaCrosse County Best Salon and Spa for over 5 years.

Cindi is well-known by guests and staff as friendly and courteous, always bringing positivity and energy to our work. Cindi’s favorite parts of her position are putting a smile on the face of our guests and celebrating our team when they meet their goals or reach life milestones! Cindi takes great pride in her work and aims to elevate your experience with us beyond what you might find at other salons and spas. If we ever miss our mark, Cindi will be sure to make it right.

FAVE SERVICE: Herbology Body Polish | PRODUCT PICK: Awesome Socks | COFFEE ORDER: Blanco Americano

A notice about all services listed on this website:
All service times shown are approximate. Prices are subject to change without notice.