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Holiday Pop Up Shop November 18 - 22
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Meet the Team

At Metropolitan Salon and Spa, our dedicated team is constantly growing and learning to better serve you! Whether you’re a regular or a first-time visitor, we want you to feel comfortable getting to know all of us!

Still not sure? No worries! Take our Meet Your Stylist Survey, tell us a little bit about yourself, and let us find the perfect fit for you!

Relax, renew, and most important of all, enjoy!

Meet Your Stylist

Hair Stylists

Erik Barness

Erik Barness

Hair Stylist | Extensionist | Redken Color Certified | Level 4

Erik is a Redken Certified Colorist who received his training at the Salon Professional Academy. Before coming to Metropolitan, Erik worked at Salon Medusa. With over 8 years of industry experience, Erik specializes in Blondes, Brunettes, Mature Hair,  Extensions, and Blowouts. Erik is a certified Dream Catchers Extensionist. That said, he loves providing guests with inspiration through color services. Erik describes himself as friendly, creative, fun, and professional  – and we couldn’t agree more! His clients love that every time they’re in his chair, they can count on him to create the perfect look!

FAVE SPOT: Goose Island | PRODUCT PICK: Redken Powder Grip | COFFEE ORDER: Black & White from Moka
Alex Murphy

Alex Murphy

Hair Stylist | Redken Artist | Trainer | Redken Color Certified | Level 4

Alex is a graduate of The Salon Professional Academy, and is a Metropolitan veteran. In addition to being a licensed Cosmetologist, Alex is a National Redken Artist and is Redken Color Certified.  She has further advanced her education by participating in Redken Color Authority, as well as the Redken Artistry Program. Alex loves creating the perfect look for her clients with balayage color. In addition to balayage, Alex also specializes in taking blondes to the next level. Alex aims to create amazing results and an exceptional experience for every guest that comes to her chair.

FAVE PLACE: The River | COFFEE ORDER: Blanco Americano | FAVE SERVICE: Facial or Massage
Loren Lifka

Loren Lifka

Hair Stylist | Level 3

Loren, a fine hair specialist, who completed his training at The Salon Professional Academy in Onalaska. Loren is a passionate hair nerd, who loves to research color, so it’s no surprise that his favorite services to provide are vivid and fantasy colors. He also specializes in creating lived-in colors for blondes and brunettes. Loren loves working with guests who march to the beat of their own drum, someone creative, trendsetting, fashion forward.

FAVE SPOTS: Jmong Golden Eggroll – Their Pho is my happy place | FAVE PRODUCT: Redken Triple Dry 15 | DRINK ORDER: Iced Dirty Chai w/ Soy
Lexi Haines

Lexi Haines

Hair Stylist | Hair Extensions | Nails | Level 2

Lexi is a veteran in the beauty industry, having completed her training and education at The Salon Professional Academy Onalaska. She launched her career with Metropolitan and has built a clientele in Balayage, Blondes, Hair Extension, and Gel Nails, Manicures, and Pedicures. Lexi is Dream Catchers extension certified.  Lexi works best with clients who know exactly what they are looking for and can provide her with direction as to what results they want from their service. Lexi’s favorite part of working in this industry is getting to do what she loves every day while making people feel beautiful inside and out!

PRODUCT PICK: Colour Fanatic | FAVE SERVICE: Facial | FREE TIME: Shopping
Jessie Taylor

Jessie Taylor

Hair Stylist | Nails | Level 2

Jessie completed her education at The Salon Professional Academy, and before coming to Metropolitan started her career at The Flair Salon. In her training, she volunteered to do makeup for Minnesota National Guard military events. Jessie’s guests love her for her passion, kindness, and creativity. Jessie loves Balayage, Blondes, Brunettes, Mature Hair, Special Occasion Makeup, Bridal Makeup, Portrait Session Makeup, and Makeup Lessons. Jessie’s favorite part of her job is having the opportunity to boost her clients’ confidence.

FAVE SPOT: The Pearl + Riverside Park | FREE TIME: Shopping | FAVE BEVERAGE: Chocolate Shake
Jess Wix

Jess Wix

Hair Stylist | Hair Extensions | Lash Extensions | Nails | Level 2

Jess received her professional training from Mid-State Technical College, and is excited to be at Metropolitan! She enjoys providing lash extensions, hair extensions, balayage, and highlights services. Jess is a certified Dream Catchers hair extensionist. Jess is the perfect fit for clients who are looking for someone friendly who can bring a little adventure to their lives, while also showing compassion! Jess says that her favorite part of working in this industry is the look of happiness on a guest’s face when they see the final result of what she’s created for them.

COFFEE ORDER: Iced Caramel Macchiato | FAVE SPOT: Granddad’s Bluff | PRODUCT PICK: Fashion Work by Redken
Claudia Alcantar

Claudia Alcantar

Hair Stylist | Nails | Level 1

Claudia received her professional training from The Salon Professional Academy, and has been with Metropolitan for the past 2 years! She enjoys providing services like balayage, and highlights. Claudia is the perfect fit for clients who are looking for someone friendly who can bring the latest trend into their lives, while also having some fun! Claudia says that her favorite part of working in this industry is making her guests feel happy about the way they look.

FAVE SPOT: The Pearl | FREE TIME: Spending time with family or friends | COFFEE ORDER: Vanilla Chai Latte
Lauren Callahan

Lauren Callahan

Hair Stylist | Nails | Level 1

Lauren had completed her education at The Salon Professional Academy Onalaska. She started her career at Metropolitan. She enjoys providing services such as highlights, balayage, and facial waxing. Lauren also enjoys working in our nail department.  Lauren is the perfect fit for guests who have an idea of what they want, but want her to add a fun, creative twist to it!

COFFEE ORDER: Iced Green Tea Latte | FAVE SPOT: Pettibone Beach | FAVE SERVICE: Facials
Hannah Thorson

Hannah Thorson

Hair Stylist | Nails | Level 1

Hannah completed her education at The Salon Professional Academy, and is excited to be starting her career at Metropolitan! She enjoys providing highlights and balayage services. Hannah is the perfect fit for clients who have “hair goals”  in mind and are open to suggestions! Hannah says that her favorite part of working in this industry is having the opportunity to change someone’s look and make them feel beautiful.

COFFEE ORDER: Iced Hazelnut Latte w/ Almond Milk | FAVE SPOT: The Rim of the City | FAVE SERVICE: Massage
Shae Hanson

Shae Hanson

Hair Stylist | Hair Extensions | Nails | Level 1

Shae is a recent graduate of The Salon Professional Academy and is excited to be starting her career in Cosmetology with Metropolitan. She is building a clientele in Hair Extensions, Balayage, and Highlights. Shae is a certified Dream Catchers Extension Artist and is a great fit for guests who are looking for someone who is personable, enthusiastic, and lively. 

PRODUCT PICK: Redken Anti-Snap | FAVE SPOT: Riverside Park | FREE TIME: Cooking

Associate

Logan Suhr

Logan Suhr

Associate | Makeup | Nails

Logan Surh is a licensed Cosmetologist who completed her education at The Salon Professional Academy. Logan is excited to launch her career at Metropolitan, and is currently participating in the Metropolitan Associate Program. She loves to provide services like balayage and color service Logan’s fun and creative personality is a perfect fit for the guest that is looking for a stylist who knows how to create the perfect look for her guests. Logan says that her favorite part of working in this industry is the ability to be able to transform someone’s appearance so they feel confident and beautiful.

PRODUCT PICK: Redken Pillow Proof Express Primer | FAVE SPOT: Riverside Park with an ice cream cone in hand | COFFEE ORDER: Iced Americano with a splash of 2% from Moka
Cass Gillespie

Cass Gillespie

Associate | Nails | Makeup | Lash Technician

Cass is a licensed Cosmetologist who completed her education at The Salon Professional Academy. Cass is excited to launch her career at Metropolitan. She is the winner of the People’s Choice Award from TPSA’s 2019 October Show Off Event. She loves to provide balayage services. Cass is the perfect fit for those who are looking for a transformation while letting their stylist play and be creative with their hair. Cass says that her favorite thing to do in this industry is to solve the challenges of her guests.

COFFEE ORDER: Iced black and white Coffee from Moka | PRODUCT PICK: Redken Play Safe | FAVE SPOT: Rim of the City
Danielle Kleinschmidt

Danielle Kleinschmidt

Associate | Makup | Nails

Danielle Kleinschmidt is a licensed Cosmetologist who completed her education at The Salon Professional Academy. Danielle specializes in Blondes,Highlights, Major hair changes and Manicures & Pedicures. Daniel’s clients love her for her exceptional technique as well as her outgoing, personable, and bubbly personality. Danielle loves working with someone who is open to trying new things and looking for a total change.

COFFEE ORDER: The Dragon Drink from Starbucks | FAVE SPOT: The River | PRODUCT PICK: Play Safe by Redken

Nail Technicians

Dawson Grosskopf

Dawson Grosskopf

Nail Technician | Level 1

Dawson is new and fresh to the beauty industry, having recently completed their training and education at Southeast Cosmetology Center in Winona, MN. Dawson is launching their career with Metropolitan and looking to build a clientele in Acrylic Nail Enhancements, Gel Nails, Manicures, and Pedicures. Dawson’s ideal guest is someone who is looking to have an enjoyable and relaxing service. 

FAVE SERVICE TO GIVE: Acrylic Nails | FAVE SERVICE: Facial | FAVE FOOD: Soup

Massage Therapists

Emma Dockter

Emma Dockter

Massage Therapist | Level 4

Emma is a Licensed Massage Therapist who received her training from Globe University of La Crosse. Emma also holds a CNA, and before coming to Metropolitan worked at other salons, as well as at Bronston Chiropractic. Emma is our most senior Massage Therapist. Her well-refined practice has earned her recognition as Best of La Crosse’s #1 Massage Therapist in 2017, and as runner-up in 2018.

Emma has been in Massage Therapy for 7 years and specializes in Deep Tissue Massage, Athletic Massage, Pre/Post-natal Massage, Senior Massage, and Myofascial Massage. Emma’s favorite part about working in this industry is caring for others. What she loves most about her job is the opportunity to help her guests relieve pain, stress, and anxiety through natural methods.

FAVE PRODUCT: FarmHouse Fresh Shea Butter | FAVE SPOT: Home | FREE TIME: Gardening + Car Shows
Casey Moran

Casey Moran

Massage Therapist | Level 1

Casey completed his professional training at The Salon Professional Academy in Onalaska, WI,. He is the perfect fit for a guest looking for a quiet and relaxing experience. Casey is a dedicated and understanding massage therapist who is here to help his guests feel better and more relaxed in the room.

FAVE SPOT: Riverside Park | FAVE DRINK: Hot Chocolate | FREE TIME: Walking and cuddling with animals

Estheticians

Shana Miller

Shana Miller

Esthetician | Dermaplaning

Shana is a Licensed Esthetician, Makeup Artist, and Dermaplaning Specialist who received her professional training at The Salon Professional Academy. Shan started her career with Metropolitan and is looking to grow as an esthetician with us. She is looking to buid a clientele in Dermaplaning, Waxing, Image Facials, and Body wraps/Treatments. Shana loves to be able to customize her services to fit the specific needs of each of her guests, while giving them a relaxing and rejuvenating experience.

FAVE SPOT: Grounded Coffee Shop | FREETIME: Shopping + spending time with family | FAVE PRODUCT: Vital C Anti Aging Serum
Devinne Sye

Devinne Sye

Esthetician | Dermaplaning | Lash Artist

Devinne is a licensed Esthetician who completed her esthetic training at Minnesota State College Southeast in Winona. In addition to her Estheticians License, Devinne holds her Advanced Esthetics License in Minnesota. Devinne’s guests love her for her dependability, wit, and confidence. Devinne is a self proclaimed skin nerd!

Devinne specializes in Dermaplaning, Waxing, Chemical Peels, Acne-prone skin and lash extensions. She works well with guests who want to see results in a single service and let her lead their experience, ensuring that they feel like the best versions of themselves when they leave.

FAVE SPOT: Hixton Forest | COFFEE ORDER: Iced white mocha + raspberry | FAVE PRODUCT: Vital C Hydrating Enzyme Masque

Support Staff

Mallory Hanson

Mallory Hanson

Guest Experience Specialist

Mallory’s outgoing personality paired with her confidence and creativity make her the perfect fit for our team at Metropolitan. Mallory is an excellent resource for our guests and team alike, providing support in scheduling, service completion, merchandising, and guest relations. 

FAVE TEA: Sweet Tea | PRODUCT PICK: Frizz Dismiss Rebel Tame | FAVE SPOT: Near the water
Claire Reynolds

Claire Reynolds

Guest Experience Specialist

Claire has been with Metropolitan for a little over a year. Claire is in communications at University of Wisconsin – LaCrosse. Claire loves her position because it allows her to help guests make the most out of their Metropolitan experience. Claire is enthusiastic, reliable and independent, making her a great resource for our guests and a wonderful addition to our team!

FAVE SERVICE: Massage | FAVE SPOT: Granddad’s Bluff | PRODUCT PICK: Clean Maniac by Redken
Sam Frauenkron

Sam Frauenkron

Guest Experience Specialist

Sam has worked in the cosmetology industry since 2014. She attended The Salon Professional Academy in Onalaska. She realized after attending school that she loved being in the industry just not with being a service provider. Guests can count on Sam to deliver an exceptional experience with a touch of fun and sass! Sam prides herself on ensuring that every guest comes in and leaves feeling amazing, and she can’t wait to see you soon!

COFFEE ORDER: Iced Caramel Latte w/ Almond Milk | FAVE SERVICE: Facials | PRODUCT PICK: Aromatherapy Roller Ball Blends
Shelby Levandoski

Shelby Levandoski

Guest Experience Specialist

Shelby has been in the industry for the past 6 months. She is also attending The Salon Professional Academy in Onalaska when she isn’t at Metropolitan taking care of our guests. Shelby recently received the Big Dreams Scholarship. Shelby will be joining our hair team as an associate when she graduates in 2021. Guests can count on Shelby to deliver outstanding customer service, professionalism, and scheduling support.

COFFEE ORDER: Honey and Lavender Tea | PRODUCT PICK: Pureology Strength Cure Line | FAVE SERVICE: Balayage
Jacque Beine

Jacque Beine

Guest Experience Specialist

Jacque has worked in guest services in salons for 3 years. Jacque’s outgoing personality paired with her confidence and creativity make her the perfect fit for our team at Metropolitan. Jacque is an excellent resource for our guests and team alike, providing support in scheduling, service completion, merchandising, and guest relations.

FAVE DRINK: Iced Hazelnut Latte with Almond Milk | FAVE SPOT: Rim of the City | PRODUCT PICK: Refresh & Go Dry Shampoo

Shareholders

Holly Fox

Holly Fox

Shareholder | Stylist

Holly is a licensed Cosmetology Manager who has been in the beauty industry for 20+ years and received her training from Pro Schools of Cosmetology & Scientific College of Cosmetology. She started her career at Scot Lewis Salons and in 1999, opened Metropolitan Salon and Spa. Holly is a certified Redken Colorist and Educator, traveling to salons across the country to train their teams on Redken product lines, color techniques, and professional development. Under her leadership, Metropolitan Salon and Spa has been named the area’s #1 Salon & Spa by Best of La Crosse, five years in a row! She’s also proud to say that through her work with High Performance Salon Academy, Metropolitan was recognized with the Velocity Award.

Holly is one of our most senior stylists and specializes in Color Corrections, Mature Hair, Bridal Styles, Portrait Session Styling, Special Occasion Styles, and Blowouts. She works best with clients who trust their stylists to take the reins and lead the service with expertise. Holly prides herself on bringing fresh, fun ideas to every client’s consultation, ensuring that every client’s color and style is as unique as they are!

PRODUCT PICK: Redken Wind Blown | COFFEE ORDER: Blanco Americano | FAVE SERVICE: Microblading
Cindi Mausehund

Cindi Mausehund

Shareholder | Director of Guest Experience

Cindi’s career in the cosmetology industry started over 20 years ago when she attended Winona Technical College for a nail technician license. Cindi’s background in management and retailing has helped Metropolitan achieve LaCrosse County Best Salon and Spa for over 5 years.

Cindi is well-known by guests and staff as friendly and courteous, always bringing positivity and energy to our work. Cindi’s favorite parts of her position are putting a smile on the face of our guests and celebrating our team when they meet their goals or reach life milestones! Cindi takes great pride in her work and aims to elevate your experience with us beyond what you might find at other salons and spas. If we ever miss our mark, Cindi will be sure to make it right.

FAVE SERVICE: Herbology Body Polish | PRODUCT PICK: Awesome Socks | COFFEE ORDER: Blanco Americano